MEF 113 Draft Release 3 Trouble Ticketing Requirements and Use Cases
This draft standard identifies the common Use Cases and attributes needed to support inter-carrier Trouble Ticketing Management.
MEF 113 Draft Release 3 supports the requirements defined in the MEF Lifecycle Service Orchestration (LSO) Reference Architecture and Framework (MEF 55.1, “LSO RA”) requirements for Trouble Ticketing over the Sonata Interface Reference Point (interactions between a Service Provider and a Partner). Information contained within this specification will be utilized by both the Service Provider (Buyer) and associated Partner (Seller) for the development of automated API based interaction.
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